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How connectivity impacts mobile workers

April 25, 2018 admin Business 2018april25business_c, gps, mobile performance management, performance analytics, troubleshooting, wifi

Mobile devices, such as smartphones and laptops, have changed the landscape of business organizations everywhere. Nowadays, businesses arm their workers with these devices in the field, making mobile performance and connectivity highly essential. Optimizing IT systems for mobile workers isn’t easy, but there are a few simple tricks you can try.

The ability to manage the workforce out in the field requires a modern support infrastructure called mobile performance management. It includes the top five tips to keep field workers connected: optimizing traffic, applying control, measuring performance analytics, simplifying data security, and identifying the root cause of connectivity issues.

Optimize

Although the latest apps on the market can maximize productivity for the mobile workforce, these apps come with a certain risks: stability issues that could lead to the apps crashing while out in the field. If you are your company’s IT decision-maker, be cautious of untested apps, and consider blocking heavy bandwidth apps to streamline data flow when signal strength is weak.

Control

Another thing you can do with mobile performance management solutions is blocking personal apps and unsafe WiFi networks. Both of these create serious security risks that could lead to costly data theft or loss.

Analyzing performance

Field workers mostly rely on GPS location data for more efficient scheduling, route-planning, and effective control of fuel consumption. This is possible only if there are reporting tools that confirm that the GPS capability is working. Performance analytics show you what mobile workers are experiencing, gaining access to robust data, network and app usage reports, inventory analysis, coverage maps and device maps as needed.

Simplify security

IT should tightly restrict access without making security complicated for mobile workers. IT administrators need to create a highly flexible and programmable secure mobile strategy. You must be able to restrict which apps can access company data and remotely wipe data from the device if it is lost or stolen.

Identifying the root cause of connection issues

Obviously, field workers are not IT experts, so organizations need to be fully prepared for connectivity issues involving their mobile devices. Organizations of all sizes should be able to afford remote diagnostics to gather complete troubleshooting information to allow IT to identify the root cause of the problem quickly, without relying on workers, who have no idea about how to run tests and answer questions regarding these issues.

For any organization with workers in the field, the ability to implement performance management structures and policies is a must. For other tips on how to keep your employees connected, engaged, and efficient, give us a call and we’ll be happy to advise.

Published with permission from TechAdvisory.org. Source.

Why your phone has slow internet speed

March 26, 2018 admin Hardware 2018march26hardware_c, cache, internet speed, mobile phone, network, router, wifi

In today’s world, staying connected means having strong internet and a high-speed phone. But you may discover that your internet-based apps are loading much slower after using your phone for months. Learn four reasons why your phone’s internet is lagging.

Router location

One simple yet overlooked reason why your WiFi-connected phone may be experiencing internet lag is because of your router’s location. Although WiFi has a range of up to 230 feet, the farther away you are from the router, the weaker the WiFi signal. Large objects like doors and walls situated in between you and the router can also weaken the WiFi signal.

It is recommended to place your router in a central location, preferably away from concrete and masonry walls or other big objects like a chimney. As the router signal radiates from all four sides, blocking any side with big objects will impact your WiFi’s signal quality and as a result your phone’s internet speed.

WiFi Noise

Did you know that home electronic appliances emit wireless signals at a frequency similar to your router’s (2.4 GHz)? So before deciding on your router’s location, determine whether there are any wireless devices nearby, as they emit signals that can interfere with your router’s signal. For example, even if the ideal location for your router is at the center of your house, you shouldn’t place it there if there’s a cordless phone nearby.

You can also set your router on a 5.0-GHz band, as this frequency is less prone to interference from other appliances. But before you start tuning it, make sure your phone supports 5.0 GHz; otherwise, it won’t be able to connect to the router.

Slow Network

Another reason for your phone’s slow internet is because of fluctuating network speed. Ask yourself these two questions to know the exact cause of this problem:
How many people are connecting to the router?
What are they doing over the internet?

You should increase your router’s internet bandwidth speed if you discover you have many users and all of them are either streaming movies, or downloading computer games or software updates. This will allow every phone to enjoy faster internet speed.

If you’re outdoors, and you’re connected to a public WiFi, consider using your mobile data instead. You won’t have to share your internet when you use mobile data, enabling you to experience faster connectivity at all times as long as you have a high-speed data plan.

Too much cache

Last, you should check your phone’s cache if fixing your router, network, and positioning doesn’t improve your phone’s internet speed. Cache is a component in your phone that saves data from earlier searches in order to increase the speed of similar searches in the future. Although your phone becomes more efficient for that particular search, it also makes your phone much slower when you do other things that require the internet.

You can clear out your cache manually or use a cache cleaner app to thoroughly get rid of useless cache and optimize your phone’s internet speed. If you decide to download a cache cleaner app, make sure that it is reputable and trustworthy so you don’t accidentally download a malware-infiltrated app instead.

There are more reasons to your phone’s lagging internet speed. If your business relies heavily on fast mobile internet speed and you’re unable to fix the sluggish connection, call our experts today. We’re always ready to help you.

Published with permission from TechAdvisory.org. Source.

Hackers KRACK WiFi security

November 2, 2017 admin Security 2017november2security_c, ethernet, https, krack, patch, public wifi, vpn, wifi, wpa2

For ages, most people assumed that setting a strong password on their WiFi router was enough to prevent cyberattacks, but recent events prove otherwise. Two Belgian security analysts have found a serious weakness in WiFi networks, called KRACK, that puts your wireless devices in danger.

What is KRACK?
Simply put, KRACK, short for ‘key reinstallation attack,’ allows hackers to bypass WPA2 — a security protocol used by routers and devices to encrypt activity — and intercepts sensitive data passing between the mobile device and the wireless router, including login details, credit card numbers, private emails, and photos.

In extreme cases, KRACKed devices can be remotely controlled. For example, hackers can log in to your surveillance systems and shut them down.

What’s worse, Internet of Things devices — like smart thermostats and IP cameras — rarely receive security fixes, and even if some are available, applying patches are difficult, as these devices tend to have complex user interfaces.

The good news, however, is you can do several things to mitigate the risks.

Download patches immediately
According to recent reports, security patches have already been released for major platforms, including iOS, Windows, and Android. Router manufacturers such as Ubiquiti, Mikrotik, Meraki, and FortiNet have also issued firmware updates, so make sure to install them as soon as possible.

Although IoT patches are rare, consider getting your smart devices from reputable vendors that push out updates regularly. It’s also a good idea to contact a managed services provider to install the updates for you.

Use Ethernet connections
Some wireless routers don’t yet have a security patch, so while you’re waiting, use an Ethernet cable and disable your router’s wireless setting. Turn off the WiFi on your devices as well to make sure you’re not connecting to networks susceptible to KRACK.

Stay off public networks
Free public WiFi networks — even ones that are password-protected — in your local cafe should also be avoided because they usually don’t have holistic security measures in place, making them easy targets for cybercriminals.

Connect to HTTPS websites
If you do need to connect to a public WiFi hotspot, visit websites that start with “HTTPS,” and stay away from ones that are prefaced with “HTTP.” This is because HTTPS websites encrypt all traffic between your browser and the website, regardless of whether the connection is vulnerable to KRACK

Hop on a Virtual Private Network (VPN)
You can also use a VPN service to hide all network activity. Simply put, VPNs encrypt your internet connection so that all the data you’re transmitting is safe from prying eyes.

Although the potential impact of a KRACK hack is devastating, security awareness and top-notch support are the best ways to stay safe online. Want more security tips? Contact us today.

Published with permission from TechAdvisory.org. Source.

How Google is changing WiFi

October 21, 2016 admin Hardware 0 Comments 2016october21_hardware_c, google wifi, hardware, internet, wifi, wifi management

2016october21_hardware_cHaving access to high-speed internet is important for people who work, chat, or stream online. Sadly, most WiFi systems are unreliable and unresponsive, and depending on the layout of your office, they can create internet dead zones. For businesses that manage most of their tasks online, this simply won’t do. Ideally, internet connections should be fast and available in every nook and cranny of your office. And with the development of Google WiFi, your business may be able to achieve that.

WiFi everywhere
Google WiFi is able to offer fast WiFi across your home or business. Today, people install WiFi expecting it to simultaneously support multiple devices that might even be engaged in high-bandwidth activities such as VoIP and live streaming. The problem, however, is that the WiFi signal is often affected by the thickness of internal walls and the distance from the router. Google alleviates this problem by developing a WiFi system that’s expandable.

You can add Google WiFi points in different areas of your office to spread a strong network signal throughout your entire company. Google uses WiFi mesh technology, where every Google WiFi point builds a high-powered signal where all points combined offer the ideal path for data. As a result, high-speed WiFi is built across the house as all points connect to each other to broadcast a strong, high-speed connection. This means your company can say goodbye to slow downloads, poor call quality, and service interruptions.

Automatically optimize your connection
Google WiFi can also keep operating at high speeds. It employs Network Assist Technology, a feature that automatically optimizes your wireless connection, keeping it fast without any fussing or manual adjustments on your end. Just imagine taking your office laptop or your iPad from your desk to the meeting room, without experiencing internet connection problems. Google’s Network Assist feature allows your devices to seamlessly transition between Google WiFi points in real time, meaning no delays or dead spots.

Manage your network with an app
Google WiFi also comes with a companion app for when you want to manage your network. Available on iOS or Android, the WiFi manager app allows you to reduce bandwidth usage for a particular website, or pause the WiFi connection on certain devices when they’re not in use. You can also prioritize bandwidth for specific devices connected to your network so that you can conduct important VoIP conference calls without any interruptions.

Of course, when it comes to WiFi, security and privacy are top priority. With that in mind, the Google WiFi manager app comes with enhanced security and privacy settings that enable easy management of cloud content, user access control, wireless encryption systems, and automatic updates to keep your business safe at all times.

There’s no telling how well Google WiFi will perform in the market, but if your company values advanced security systems, fast internet speeds, and an easy-to-manage network, then Google WiFi is definitely hardware you should have.

Want to stay on top of the latest hardware trends and developments? Simply give us a call today to find out more.

Published with permission from TechAdvisory.org. Source.

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