Brain Trust Technologies LLC

Chrome users panic as new scam spreads

During the previous quarter, fake Chrome notifications urging users to dial a tech support number have grown dramatically. Research reveals that this tech support scam could possibly use an Application Programming Interface (API) to freeze the browser, convincing the user to get in touch with the support line and share their credit card details.

The End Game

The scam works by displaying an error message indicating a bogus security breach incident that renders a browser unusable. These scammers capitalize on the fact that a serious crash can’t be solved by simply closing the site, thereby sending the users into a panic. This encourages them to dial the number listed on the warning message.

On the other end of the line, the scammers would pose as Microsoft or Apple representatives to convince users into surrendering their credit card details to repair a non-existing security issue. The scams are generally carried out through legitimate sites or malicious ads that have been hacked.

The Ingenious Process

This new scam operates against Chrome by corrupting the window.navigator.msSaveOrOpenBlob programming interface, which basically uses it as a form of distraction. The hackers manipulate the browser and forces it to save a random document on a disk repeatedly at super fast intervals that are impossible to notice. After five to 10 seconds, Chrome will be completely unresponsive.

The Easy Fix

To recover, Windows users simply have to open Windows Task Manager (press ctrl + shift + esc keys) and stop the process there. On the other hand, macOS users just need to wait until a system message prompts them to close the unresponsive Chrome tab. Typically, the latter is a more appealing option since users would have the freedom to close only the corrupted page. Manually closing the whole browser means possibly losing unsaved files in any open Windows.

When faced with IT-related issues, you need to determine how you can approach them calmly. The threats in the digital world may be terrifying and intimidating, but causing a panic in your workplace isn’t the answer. Call us as soon as any problems arise, and we’ll help you as soon as we can. We can even hook you up with other security measures to beef up your network security.

Published with permission from TechAdvisory.org. Source.

Enhance your new laptop in 5 steps

Laptops may not be the most powerful computers, but the benefits they provide are undisputable. For one thing, they deliver a similar user experience to your huge desktop PC, but much more conveniently and affordably. But before you reap their many benefits, learn five precautionary steps you should take before using them.

1. Update your laptop’s operating system

One of the first things you should do before using your laptop is upgrade its operating system. Assuming you did not purchase the laptop right when it was released, your laptop will still be running an older operating system. With important patches and fixes released in each new update, it is recommended that you install the latest one to ensure your laptop is free of any vulnerabilities.

2. Remove bloatware

Opening your laptop for the first time, you might notice that there are already several preloaded software in the system — some of which you will probably never use. These are known as bloatware.

These apps take up a lot of your valuable drive space, so consider getting rid of them. The easiest way to do this is by downloading a bulk uninstaller, which allows you to check all the bloatware apps you don’t want and remove them in one fell swoop.

3. Install protection software

It’s no secret that the world we live in is unsafe. And with so much confidential information nowadays becoming digitalized, it is necessary to protect yourself against losing important data from your computer. The solution to this is very simple. By installing antivirus software that can automatically — or manually — scan your computer at a scheduled time, potential attacks can be thwarted before they become more serious.

Not only is your laptop’s data vulnerable to cyberattacks, there is always a chance your laptop can get lost or stolen. While there are preventive steps you can take — such as being mindful while using your laptop in public places — another solution would be to install anti-theft software. Security features such as “Find My Device” for Windows 10 and “Prey” for other operating systems can help you locate your device if it’s ever stolen or misplaced.

4. Optimize your power settings

One of the most frequent problems that laptop users have is that their batteries run out of juice too fast. However, you can actually extend the battery life by making a few tweaks to your power settings.

Reduce your display brightness, but not so much that it causes eye and mental fatigue
Use the Sleep or Hibernate mode for your operating system

5. Set up a backup plan

Imagine spending months working on an important project and suddenly finding it nonexistent the next day just because your laptop crashed. Deadlines will be missed. Profit margins will decrease. Customers will leave unhappy. And if worse comes to worst, you’ll be out of business.

Why add more unnecessary stress if you can prevent it from happening in the first place? By setting up an automatic backup system, you can regularly save all your important files; that way, you’d still have access to the data anytime were anything to happen to the original file.

You can also store all your important documents in the cloud, which ensures access whenever you need, even if your laptop crashed or got stolen.

Getting a new laptop can be fun, but the joy might be short-lived if you don’t set up any preventive measures from the start. Call us for information on how we can help you secure your company’s laptop today.